FreeStar Financial Credit Union

Reviews

• ★ ★ ☆ ☆ ☆
  I have been with this bank for several years and I'm considering changing banks. Compared to a non credit union, these guys are not very knowledgeable. It took 3 hours to set up an account which I have no way of accessing until I receive my debit card and check book. The guy, Joshua, that set it up didn't seemed concerned at all about this. I asked a couple times for temporary checks and was ignored. He comes off as a poser. If he knew what he was doing, it wouldn't have taken 3 hours. I thought after they switched to becoming Freestar it would get better but no luck. The tellers are very friendly and helpful but the people in the offices seem to have an attitude more of self focus rather than customer centered. Edit 1/6/17 I just discovered that Joshua wrote the wrong account number on the direct deposit form.
  By C Miller, July 23, 2017

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